Terms and Conditions
- Credit Cards (Visa, Mastercard, Discover, and American Express)
Payments will appear on your credit card statement after you complete checkout.
We ship orders paid by 1:00 PM EST the same day. 99.5% of all orders ship within 1 business day. In the case of any issue with your order, we will contact you within 2 business days.
Items under 2 pounds usually ship with USPS while items over 2 pounds ship with FedEx. We offer free shipping to the 48 continental US. During checkout you can select 2nd day and overnight shipping options for an additional fee.
Sales Tax Policies:
Sales tax is charged in NY only. Exact sales tax depends on the county but is usually around 8.6% or so.
Customer Service and Sales Policies:
You can reach us by phone at 646-432-4971 Monday through Friday from 9:00 AM EST to 5:00 PM EST.
When you return an item for a refund it takes 3 business days from the day we receive your returned product in our warehouse until we process the refund. All refunds will be returned back to your original form of payment.
Once orders are placed, they get sent to our warehouse for picking and packing right away. If you need to cancel an order, email us or call us right away and we will do our best. If an order is not able to be cancelled in time, just contact us and request to return the item.
We do not share your contact information with any 3rd parties. We collect information about how customers shop on our site such as what links you click on in order to help improve the site shopping experience. All credit card information and payment information is sent to payment processors in an encrypted way to protect your privacy and information.
Address: 600 Bayview Ave Inwood, NY 11096