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Store Policies

Warranty / Return Policies

At Audiosavings, we strongly believe in customer satisfaction and therefore offer a Friendly Return Policy.
  • Warranty or Exchanges for same product: In the unlikely event that you receive a product that is not working properly; Please E-Mail us at warranty@audiosavings.com with a description of the problem and we will promptly respond with return / warranty information to get your item exchanged or repaired.

  • 30 Day Store Credit: In addition to offering you the warranty / replacement option, we also offer you the option of sending any item you purchase from us back for a store credit toward the purchase of another product(s) in our store provided that your return includes all accessories, and the original gift box. We will give you a full store credit of what you paid less our outgoing shipping costs that were already charged by the shipping carrier. If you are returning a product for store credit; You must contact us within 30 days of the day you received your product.

    The 30 Day Store Credit policy applies to items that are good or defective. We just want you to be satisfied with your purchase. We offer the store credit option even if you order the wrong product by mistake.

    Contact us prior to shipping us any returns so we can enter your return information to our computer. This will enable us to process your returns quickly.

  • Please Note: Software that has already been registered or installed can not be returned.

    Blown Passive Speakers or Subwoofers that have burned voice coils can not be returned to us. This is not covered by most manufacturers, although in many cases, we can talk to the manufacturer and make exceptions. We will always try our best to warranty your product, even if it requires us to talk the manufacturer into making an exception to their policies.

    Physical Damage unrelated to shipping damage is not covered under warranty. (Of course if an item has physical damage that happened during shipping, you will immediately be taken care of).

Sales Tax

  • There will be no sales tax on your order unless you are located in New York. This is one of the many advantages of shopping with us.
  • Sales Tax in NY is approximately 8.875% vyt varies depending on what city you are in.

Shipping Information

  • Shipping is Free on all items to the continental 48 United States.
  • Shipping anywhere else (outside of the continental 48 United States) will be based off the weight. On each item there is a tab on the item page to get a shipping quote. For more than one item, add everything to your cart and shipping will be calculated at checkout.
  • After your item is shipped we will send you a tracking number (98% of all orders ship in 1 - 2 business days).
  • We ship to PO Box or APO Addresses for an additional $12.00 fee
  • During checkout you can select 2nd day or overnight shipping (this will cost an additional fee, which will be based on the weight and offered during checkout) By default all orders will ship through fedex ground.

Payment Options

  • Credit Cards: We accept Visa, MasterCard, and Discover. (American Express is accepted through Paypal only)
  • Paypal: Send payments to processing@audiosavings.com. If you need your order shipped to a different address other than the billing (confirmed) address of your paypal account, then please send payment with a credit card.
  • Money Orders/Cashier Checks

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