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Frequently Asked Questions

Shipping Questions

  • How do I view the status of an order placed?
    Click on the "My Account Link" and there will be an order status link, where you can see the status of your order, view order history, print invoices, and more. It generally takes 1 - 2 business days for orders to process and ship out from our warehouse.
  • How long will it take to receive my item(s)?
    98% of all orders ship in 1 - 2 business days. If there is a delay with your order, you would receive an e-mail right away. Since we stock all our items, there is almost no chance that your order will be delayed more than an extra day or 2.
  • How much is shipping?
    The shipping price for each item is based on the actual weight of the item. The shipping price will be displayed on the item page of each item we sell. For multiple item purchases, that is the next answer below this one.
  • Do you combined shipping?
    98% of all orders ship in 1 - 2 business days. If there is a delay with your order, you would receive an e-mail right away. Since we stock all our items, there is almost no chance that your order will be delayed more than an extra day or 2.
  • Do you ship internationally?
    We currently ship to the US and Canada only.
  • What shipping methods are the available?
    The standard shipping method for US orders is through fedex ground. For an additional fee, you can select 2 day air, or overnight shipping. During checkout, you can change the shipping method.
  • Do you E-mail tracking number?
    Yes, as soon as your order ships out, we will e-mail you the tracking number. The tracking number will also be displayed, on your "order status page".

Payment Questions

  • What payment methods do you accept?
    We accept credit cards, Paypal, Money Orders, Checks, Bidpay
  • Can you ship to an address different than my billing address?
    We can ship to a different address than the billing address of your credit card for most orders under $200.00.
  • Will I have to pay sales tax on my order?
    There is no sales tax on your order, unless you are located in New York. This is one of the many advantages of shopping with us.

Other Questions

  • How do I place an order from your website?
    When you are viewing the page of a product you wish to order, just click on the "add to cart" button, select the quantity you want to purchase. You can view your cart any time, by clicking on "view cart" on the top right of the page. You can add all the items you wish to order, and then hit continue to proceed to our checkout.
  • What is your return policy?

Warranty / Return Policies

At Audiosavings, we strongly believe in customer satisfaction and therefore offer a Friendly Return Policy.
  • Warranty or Exchanges for same product: In the unlikely event that you receive a product that is not working properly; Please E-Mail us at warranty@audiosavings.com with a description of the problem and we will promptly respond with return / warranty information to get your item exchanged or repaired.

  • 30 Day Store Credit: In addition to offering you the warranty / replacement option, we also offer you the option of sending any item you purchase from us back for a store credit toward the purchase of another product(s) in our store provided that your return includes all accessories, and the original gift box. We will give you a full store credit of what you paid less our outgoing shipping costs that were already charged by the shipping carrier. If you are returning a product for store credit; You must contact us within 30 days of the day you received your product.

    The 30 Day Store Credit policy applies to items that are good or defective. We just want you to be satisfied with your purchase. We offer the store credit option even if you order the wrong product by mistake.

    Contact us prior to shipping us any returns so we can enter your return information to our computer. This will enable us to process your returns quickly.

  • Please Note: Software that has already been registered or installed can not be returned.

    Blown Passive Speakers or Subwoofers that have burned voice coils can not be returned to us. This is not covered by most manufacturers, although in many cases, we can talk to the manufacturer and make exceptions. We will always try our best to warranty your product, even if it requires us to talk the manufacturer into making an exception to their policies.

    Physical Damage unrelated to shipping damage is not covered under warranty. (Of course if an item has physical damage that happened during shipping, you will immediately be taken care of).



Audiosavings always try to be the lowest price on the internet! We also offer the best product descriptions, customer service, and warranty. However, we still want to offer the best possible price over our competition.

We will gladly beat our competitor's prices, as long as it follows the below guidelines:

  • You can provide us a URL showing the price it is being sold for.
  • The price must include all shipping and handling fees and tax.
  • The condition of the product must be brand new.
  • The price must be from an authorized re-seller.
  • Our lowest price guarantee only applies to new orders.
  • Our guarantee only applies to websites that advertise there price. (If a coupon code must be used, or if shipping price is not available, than this guarantee does not apply, but we will still do our best to match the price even if your request does not meet these terms.

E-mail sales@audiosavings.com with the URL, and model number you want us to match the price on, and we will email you a one-time-use custom coupon code to match any price that meets the above criteria. Please note, on most items we are already the cheapest, or within 2 or 3 dollars of the cheapest price on the entire internet! We work on low profit margins.